Customer Badges Courses (2):
GI is IBM Identity Governance and Intelligence, IBM's flagship identity management product. An individual who earns this badge will have demonstrated a broad understanding of the application and what a business user would need to know to be successful.
The badge earner is familiar with the following 6 areas: Basic IGI concepts including navigation and terminology; Role Lifecycle Management; Risk Control Modeling; Certification Campaigns; Reporting; and New Features.
Help Desk personnel who successfully complete the requirements for the badge will have proven proficiency in providing Level 1 support to the mobile device users in an enterprise. Level 1 support can include resetting passwords, helping with enrollment
issues, lost devices, configuration problems, and access issues.