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This resource helps your identify solutions to common installation failures or warnings

  • Upload patch not recognized
  •  Installation stuck at "preparing to install patch" step
  • Health Check patch warnings or failures
  • Generic patch installation failures
  • Patch installation stuck at certain step
  • Guardium 11 upgrade issue
In addition, you can use this resources to identify what data to collect and review to troubleshoot general installation failures. This includes installation must gather, relevant log files for review, and how to manually collect data if the appliance is in recovery mode.
Franklin Almonte