IBM MaaS360 Foundations

IBM MaaS360 Foundations Courses:

Making easier migrations with MaaS360
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Change can be difficult, but it doesn't have to be!

Find out how to make easier migrations using MaaS360 with the best practices, tips, and tricks shared in this interactive webinar. This topic provides an overview of key MaaS360 resources and MaaS360 migrations, as well as, details on Mobile Device Management (MDM) and mail migration. There is also a Q&A at teh end of this Open Mic session.

Matthew Shaver, Vlad Ilca

MaaS360 enrollment types
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In this Open Mic session, Matthew Shaver shares MaaS360 enrollment tips, tricks, and best practices. You learn about the various enrollment types such as unique one-time passcodes, local user credentials, corporate Active Directory integration, and two-factor authentication. Enrolling devices using the web URL and Enroll On Behalf Of methods are also discussed. Use the table of contents to access the following topics in the presentation.

Ready, Set, Google! Getting Started with MaaS360 and GSuite
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Find out how to harness the power of GSuite and other Google tools using MaaS360.

The topics covered in this video include an overview of Google, GSuite, and MaaS360, GSuite Integration and Gmail setup, Android Enterprise and Device Management, and ChromeOS Management.

Getting Started with MaaS360: Navigating the MaaS360 Portal, August 2018
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In this Open Mic session, you learn how to navigate the MaaS360 Portal like a pro. Vlad Ilca discusses what changed in the new Portal UI and demonstrates the main Portal features such as Devices, Users, Security, Docs, and Reports.

MaaS360 Support Transformation
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A new MaaS360 Support Portal is coming soon. In this Open Mic webinar, a panel of MaaS360 Support experts provides a preview of what's changing and discusses crucial steps to take now to ensure a smooth transition to the new Support Portal.

This video provides an overview of the support transformation, details on the MaaS360 Ongoing Product Education, and information on an IBMid. It also explains the new support portal, including navigating the portal, chatting with Watson without logging in, chatting with Watson while logged in, opening a support case, viewing all cases, customization settings and the Support Transformation forum.

What's New and Next with MaaS360, July 2018
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This Open Mic session reviews what's new with MaaS360, including the new Portal UI, the new Settings menu, cognitive policies, Watson Insights, and more. You also get a sneak peek at what's ahead for the rest of 2018, including details about what's included in the Cloud 10.69 elevation.

MaaS360 User and Group Management
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In this Open Mic presentation, you find out how to manage MaaS360 users and groups in Active Directory / LDAP environments, local user and group workflows, and private and public groups. This session also covers GDPR considerations for users and groups and deployment settings.

Matthew Shaver

Mastering the MaaS360 Basics
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Sharpen your fundamental MaaS360 knowledge and skills in this MaaS360 Open Mic replay.

This video covers the following topics: Apple, Android and Windows Basics; MaaS360 Portal Walk-Through; Devices; Users; Security/Policies; Apps; Docs, Expenses, Schools; Reports; Setup; Getting Help and User Information; and Supervised vs. Unsupervised

MaaS360: Getting started with Android Enterprise
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In this Open Mic, you'll learn how to get started with Android Enterprise. Matt Shaver, System Architect for MaaS360, begins with an overview of the benefits of Android Enterprise, then demonstrates how to set up Android Enterprise, how to set up profile and device owners, and how to enroll users. He also takes questions about Android Enterprise from the audience.

MaaS360: Cloud 10.62 new feature wrap-up
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Cloud 10.62 is MaaS360's biggest release of 2017 so far, introducing many new and improved features for platform, iOS, MacOS, and Android. Join Matt Shaver, System Architect for MaaS360, as he discusses and demonstrates some of Cloud 10.62's most anticipated new features, including platform upgrades, new iOS and Android features, Cloud Extender updates, and more.

MaaS360: Application Management Tips and Tricks
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Learn MaaS360 application management tips and tricks in this interactive session led by Matt Shaver, System Architect for MaaS360. Matt demonstrates how to manage public and enterprise apps from the portal and how to customize the app catalog as well as best practices for smooth distributions and advanced settings for iOS and Android. After his demonstration, Matt also answers questions about app management from the audience.

MaaS360: Getting started in the Help Desk Role
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MaaS360 Help Desk agents perform many functions that help to prevent escalations and efficiently resolve problems. In this interactive session, Matt Shaver, System Architect for MaaS360, gives a detailed overview and demonstration of the Help Desk role, provides answers to commonly asked Help Desk questions, discusses when to escalate issues, and more. After his demonstration, Matt answers audience questions about the Help Desk role

Managing Kiosk devices with MaaS360
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In this Open Mic session, you learn tips and tricks for managing kiosk devices with MaaS360 and see demonstrations of iOS App Lock, iOS whitelists and blacklists, MaaS360 Kiosk Launcher, Android Enterprise Toolset and COSU Kiosk mode, and more. Also, hear questions and answers about kiosk devices from the live audience.

Matthew Shaver

MaaS360: Making a Smooth Migration from On-Prem to Cloud
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Learn about the end-to-end process of migration from MaaS360 on-prem to MaaS360 Cloud or MaaS360 SaaS. This webinar covers how to plan and organize prior to migration; how to recreate settings, policies, and groups; and how to decommission old on-prem infrastructure. It also explores new features that have been added since the last on-prem release so you're up-to-date with the latest security additions and productivity enhancements.

MaaS360: Managing Company Devices in a Consumer Market
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More and more organizations are providing smartphones and tablets to help employees get things done. While Secure Container can protect sensitive information, it has become increasingly necessary for organizations to treat the entire device as a secure asset, requiring strict MDM controls. MaaS360 incorporates advanced MDM features for both iOS and Android to get the most out of devices designed with the consumer as top priority. In this session, you learn advanced management techniques for iOS and Android and get a sneak peek of Cloud 10.60.

Getting Started with MaaS360 and Apple Devices
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In this Getting Started session, you learn how to create and upload APNS certificates, how to enroll devices using Apple's DEP and VPP programs, how to configure security policies, and more. 

MaaS360: Let’s Talk About MaaS360 UEM and Apple Devices
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Learn strategies for managing Apple devices using MaaS360 UEM in this webinar led by MaaS360's System Architect, Matt Shaver. Matt reviews the current state of device enrollment program (DEP) and volume purchase program (VPP), then gives a live demonstration of new iOS 11 management features and MacOS management practices.

MaaS360, Privacy, and GDPR
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In this Open Mic session, you learn about MaaS360 privacy resources. You discover where to view and how to hide personally identifiable information (PII) in MaaS360, where to find helpful MaaS360 privacy documentation and resources, and the implications of GDPR for MaaS360 administrators and end users.

Forward Thinking to Future-Proof Device Management with MaaS360
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In this Open Mic, presented live at Think 2018, MaaS360 System Architect Matt Shaver shares device management tips, tricks, and best practices to ready your organization for the future with MaaS360.

Getting Started with MaaS360 and Android Kiosk Mode
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In this Getting Started session, you get an introduction to Android Kiosk Mode and learn about two different styles of kiosk management for Android using MaaS360: Device Admin and Android Enterprise Tool Set.

Meet the MaaS360 Experts
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In this session, MaaS360's System Architect Matt Shaver answers client questions live at Think 2018. Questions on the following topics were asked. 

  • Android Enterprise Tool Set 
  • Knox Mobile Enrollment with Android Management 
  • Supervised Android devices 
  • Separating access by platform 
  • Android Enterprise adoption 
  • Windows 10 laptop management 


Getting Started with MaaS360: First Steps
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In this Open Mic session, you are introduced to the main features of MaaS360. The lecture also covers configuring MaaS360 devices, users, device inventory, security policies, and apps.