IBM MaaS360 Foundations
IBM MaaS360 Foundations Courses:
The MaaS360 professional who successfully completes the requirements for the MaaS360 Architect badge is prepared to implement the MaaS360 mobile device management system for an organization. These skills include but are not limited to explaining how MaaS360 supports devices, applications, and content, describing how to integrate mobile devices with both enterprise and cloud resources, and explaining strategies and planning activities that support a smooth deployment of MaaS360.
MaaS360 Help Desk Role
Help Desk personnel who successfully complete the requirements for the badge will have proven proficiency in providing Level 1 support to the mobile device users in an enterprise. Level 1 support can include resetting passwords, helping with enrollment issues, lost devices, configuration problems, and access issues.