IBM MaaS360 Foundations

IBM MaaS360 Foundations Courses:

Introduction to policies and compliance rules

MaaS360 policies are assigned by default or manually to users, devices, and groups.

In this video, you learn how to assign policies to MaaS360 users and devices and explore the effects of policy precedence settings and dynamic policy assignments. You also learn how to identify the policies assigned to devices.

In addition to policies, you learn how to set compliance rules for devices that fall out of line with a defined policy. This includes all actions that need to be taken when the device falls out of line.

Duration: 16 minutes


Learning the Windows 10 basics for MaaS360
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If you are using or planning to upgrade to Windows 10, learn the key differences between legacy Windows versions and Windows 10, MaaS360 enrollment types with Windows 10, and the basic Windows 10 tasks for MaaS360.

The topics covered in this video include comparing Windows 10 to Windows legacy versions, enrollment methods in Windows, location information, Apps installed, device history, wipe and summary, selective wipe, enable debug mode, policy settings and advanced policy settings, Windows packages, locations - geo-fencing, and reports.

Vlad Ilca, Alex Vieira

MaaS360 Administration: Compliance rule configuration

In this course, you learn how to use and configure compliance rules in the MaaS360 portal. Compliance rules are included in a rule set that includes basic settings, enforcement rules, geo-fencing rules, monitoring rules, expense monitoring rules, group based rules, and custom attribute rules.

MaaS360 End-Of-Year-Review (2018)

In this Open Mic session, Matthew Shaver recaps the important MaaS360 changes of 2018 and you learn what's coming in 2019. Matthew Shaver reviews iOS 12 features, such as new MDM features, Apple Business Manager, and new enrollment workflows, Android 9 features, such as the new MDM features and Android Enterprise, extended Windows hardware support, and unification of Microsoft products. The session also covers MaaS360 UEM, new MaaS360 user interface workflows, and MaaS360's partnership with Wandera.

Matt Shaver, Matthew Shaver, Vlad Ilca, Rachel Amity Brown

Ready, Set, Google! Getting Started with MaaS360 and GSuite

Find out how to harness the power of GSuite and other Google tools using MaaS360.

The topics covered in this video include an overview of Google, GSuite, and MaaS360, GSuite Integration and Gmail setup, Android Enterprise and Device Management, and ChromeOS Management.

MaaS360 Mobility Series: Unified Endpoint Management (UEM) 301

In the third part of this MaaS360 Unified Endpoint Management course series, you are introduced to  Artificial Intelligence (AI) insights in My Advisor with Watson and contextual analytics. Identity and access management, or Cloud Identity Connect (CIC) is explained as well as in depth details on the Cloud Extender Configuration Tool. 

MaaS360 Mobility Series: Unified Endpoint Management (UEM) 201

In the second part of this MaaS360 Unified Endpoint Management (UEM) course series, you learn about configuring container, or workplace persona policies, bulk enrollment workflows, and how you can integrate Active Directory with Cloud Extender.

MaaS360 Support Transformation

A new MaaS360 Support Portal is coming soon. In this Open Mic webinar, a panel of MaaS360 Support experts provides a preview of what's changing and discusses crucial steps to take now to ensure a smooth transition to the new Support Portal.

This video provides an overview of the support transformation, details on the MaaS360 Ongoing Product Education, and information on an IBMid. It also explains the new support portal, including navigating the portal, chatting with Watson without logging in, chatting with Watson while logged in, opening a support case, viewing all cases, customization settings and the Support Transformation forum.

MaaS360 Troubleshooting
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IBM MaaS360 is a comprehensive mobile management and security solution for devices, applications, and content. In this training, you learn troubleshooting techniques that you can use to solve common problems that might occur.

Describe the IBM MaaS360 Support model
Open a support case with IBM MaaS360 Support
Enable debug and send logs to IBM MaaS360 Support
Troubleshoot native and secure mail issues
Reset device and MaaS360 passcodes
Troubleshoot basic policy issues
Remediate issues with lost devices
Remediate issues with jailbroken and rooted devices

Android Enterprise for Device Owners

In this demonstration, you learn how to set up Android Enterprise device owner mode in MaaS360. Device owner mode applies to the entire device; whereas, profile owner mode has separate work and personal profiles on one device.

MaaS360 Mobile Threat Management Overview

IBM® MaaS360® Mobile Threat Management allows you to detect, analyze and remediate enterprise malware on mobile devices. It provides advanced jailbreak, root and hider detection with over-the-air updates for security definitions. Administrators can configure compliance policies based on these advanced threats and remediate vulnerabilities—improving the security of bring your own device (BYOD) and corporate-owned devices. In this course, you learn how to configure Mobile Threat Management and how it detects and remediates malware on devices.

Leveling Up with MaaS360 Advanced Features

In this Open Mic session, Matthew Shaver and Vlad Ilca review some advanced MaaS360 tasks, features, and workflows.  You learn about device inventory, device enrollments, advanced search, group based rules and exceptions. Custom user attributes, the user directory, and passwords are discussed. The session wraps up with demonstrations of configuring mailboxes, Assistant, app catalogs, and the public Google Play Store.

Device Inventory and Device Enrollments
Advanced Search and Group-Based Rules
Actions & Events and Exceptions
Custom User Attributes
User Directory and Passwords
Enroll On Behalf Of
Security Policies and Workplace Persona Policy
Assistant
Delegated Mailboxes, Shared Mailboxes, and Custom Additional Mailboxes
App catalogs
Public Google Play Store

MaaS360: Enterprise integration overview

In this course, you learn how MaaS360 can integrate with behind-the-firewall resources using the MaaS360 Cloud Extender and leverage direct cloud-to-cloud integrations.

Mastering the MaaS360 Basics

Sharpen your fundamental MaaS360 knowledge and skills in this MaaS360 Open Mic replay.

This video covers the following topics: Apple, Android and Windows Basics; MaaS360 Portal Walk-Through; Devices; Users; Security/Policies; Apps; Docs, Expenses, Schools; Reports; Setup; Getting Help and User Information; and Supervised vs. Unsupervised

MaaS360: Planning an implementation

Rolling out MaaS360 to your mobile device users requires a well thought out plan. It is important to scope the requirements for your MaaS360 portal and prepare administrative plans for both devices and users. In this course, you learn the basic concepts necessary to plan a MaaS360 implementation. You are also introduced to configuring your MaaS360 account, policies, and rulesets and determining your daily operational tasks.

Managing and maintaining iOS devices with MaaS360

In this Open Mic session, Matthew Shaver shows you how to leverage new features in iOS 12 to better manage and maintain your iOS devices with MaaS360. If you are interested in changes to the Security policies, make sure to view Security policy changes. It covers many different policies.

Use the table of contents to access the following topics in the presentation.

Welcome & agenda
MaaS360 & iOS 12 overview
DEP enrollment (Apple Business Manager/Apple School Manager)
Non-DEP manual enrollment
MacOS enrollment
Security policy changes
Devices/Device Inventory changes
Q&A

Matt Shaver

Vlad Ilca


MaaS360 Planning and Architecture

IBM MaaS360 is a comprehensive mobile management and security solution for devices, applications, and content. This module explains MaaS360 product capabilities, architecture, and integration points. You learn how to scope, plan, and evaluate deployment strategies for your enterprise mobility implementation.

MaaS360 Mobility Series: Unified Endpoint Management (UEM) 101

In the first part of this MaaS360 Unified Endpoint Management course series, you learn about enrolling iOS and Android devices, device policies, and distributing apps and documents to mobile devices.

MaaS360: Deployment Strategies

IBM MaaS360 with Watson is a comprehensive, dynamic unified endpoint management (UEM) solution for devices, applications, and content. There are several choices that you can make that affect how you configure your MaaS360 services. How will your users and devices authenticate? How will users and devices access apps and resources? What happens if a user or device is out of compliance? In this course, you are introduced to several strategies and planning activities that will help you deploy MaaS360 smoothly.

MaaS360 Overview

IBM MaaS360 is a comprehensive mobile management and security solution for devices, applications, and content. In this training, you learn MaaS360 SaaS features and integration capabilities, and you get a high-level overview of the MaaS360 SaaS and container architecture.

Unified Endpoint Management Overview

This course includes:

  • Unified Endpoint Management for dummies ebook
  • An IBM Security Intelligence blog.

You are provided an overview of unified endpoint management (UEM) and why it’s necessary, and how it addresses complex problems encountered by IT in the modern enterprise.

MaaS360 Mobile Device Management tasks

IBM MaaS360 is a comprehensive mobile management and security solution for devices, applications, and content. In this training, you learn how to enroll devices, manage devices using device inventory, and review compliance and history.

Best Practices for MaaS360 Platform

Mobile device management is complex and each organization uses it differently to meet business requirements. What is applicable to one organization might not apply to another. Sometimes, best practices are work arounds. In this video, you learn some practices you can use to manage mobile devices on the MaaS360 platform.

MaaS360 Best Practices for Android Devices

Mobile device management is complex and each organization uses it differently to meet business requirements. What is applicable to one organization might not apply to another. Sometimes, best practices are work arounds. In this video, you learn some best practices you can use to manage Android mobile devices.

MaaS360 Best Practices for Apple Devices

Mobile device management is complex and each organization uses it differently to meet business requirements. What is applicable to one organization might not apply to another. Sometimes, best practices are work arounds. In this video, you learn some practices you can use to manage Apple mobile devices.

MaaS360 UEM Introduction to Windows modern management

In this course you learn how to implement MaaS360 Unified Endpoint Management (UEM) for Windows devices, using modern API management.  You learn how to configure services and enroll Windows 10 devices, configure Windows MDM policies, build and distribute a MaaS360 App catalog with Windows apps, and create  Maas360 alerts and configure compliance rules.

Welcome to MaaS360

Every organization must see and control the mobile devices entering their enterprise, whether they are provided by the company or part of a Bring Your Own Device (BYOD) program. IBM MaaS360 with Watson provides one uniform platform you use to manage your devices, content, and apps. This course introduces administrators to some of the first tasks that are needed to implement MaaS360 such as integrate with Apple programs, manage Android devices, build an enterprise app catalog, and assign corporate policies and compliance rules to devices and users.

APNS, Apple, DEP, VPP, Android kiosk, KME, Knox Mobile Enrollment, app catalog