IBM MaaS360 Training Roadmaps Roadmaps:
MaaS360 Administrator
A MaaS360 Administrator is responsible for setting up the MaaS360 portal account and carrying out daily operations and troubleshooting for an enterprise.
Planning
These courses prepare the student to implement a MaaS360 environment
Administration
These courses teach the administrator how to set up, configure and administer the MaaS360 portal
Operational Tasks
These courses teach a student to operate and troubleshoot a production MaaS360 environment
MaaS360 Business Partner Administrator
A MaaS360 Business Partner Administrator is responsible for setting up multiple customer accounts under their partner hierarchy account,fg and can provide Level 1 support for their accounts.
Planning
These courses prepare the student to implement a MaaS360 environment
Administration
These courses teach the administrator how to set up, configure and administer the MaaS360 portal
Operational Tasks
These courses teach a student to operate and troubleshoot a production MaaS360 environment
MaaS360 Deployment Professional
An IBM MaaS360 Deployment Professional is responsible for all aspects of planning, configuring, implementing, and troubleshooting a MaaS360 deployment.
MaasS360 Foundations
These courses provide an overview of MaaS360 concepts
Planning
These courses prepare the student to implement a MaaS360 environment
Deployment
These courses teach how to implement MaaS360 components
Administration
These courses teach the administrator how to set up, configure and administer the MaaS360 portal
Operational Tasks
These courses teach a student to operate and troubleshoot a production MaaS360 environment
MaaS360 Help Desk
Help Desk personnel, provide Level 1 support to the mobile device users in an enterprise. Level 1 support can include resetting passwords, helping with enrollment issues, lost devices, configuration problems, and access issues.
MassS360 Foundations
These courses provide an overview of MaaS360 concepts
Administration
These courses teach the administrator how to set up, configure and administer the MaaS360 portal
Operational Tasks
These courses teach a student to operate and troubleshoot a production MaaS360 environment
Troubleshooting
These courses teach the student to troubleshoot common issues
Badges and Certifications
Badges and Certifications provide valuable credentials to prove the skills you have obtained in this role.
MaaS360 Help Desk Business Partner
The IBM Business Partner Help Desk personnel, provide Level 1 support to multiple accounts. Level 1 support can include resetting passwords, helping with enrollment issues, lost devices, configuration problems, and access issues.
MaasS360 Foundations
These courses provide an overview of MaaS360 concepts
Administration
These courses teach the administrator how to set up, configure and administer the MaaS360 portal
Operational Tasks
These courses teach a student to operate and troubleshoot a production MaaS360 environment
Troubleshooting
These courses teach the student to troubleshoot common issues
Badges and Certifications
Badges and Certifications provide valuable credentials to prove the skills you have obtained in this role.
MaaS360 Integration Professional
IBM MaaS360 Integration Professionals are responsible for configuring cloud to on-premise and cloud to cloud integrations for an enterprise. This role primarily works with enabling and configuring MaaS360 Cloud Extender modules to integrate with email servers, corporate intranet resources, directory services, and certificate authorities.