IBM MaaS360 Training Roadmaps:

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MaaS360 Administrator

A MaaS360 Administrator is responsible for setting up the MaaS360 portal account and carrying out daily operations and troubleshooting for an enterprise.


Planning

These courses prepare the student to implement a MaaS360 environment

Administration

These courses teach the administrator how to set up, configure and administer the MaaS360 portal

Operational Tasks

These courses teach a student to operate and troubleshoot a production MaaS360 environment

Badges and Certifications

Badges and certifications provide valuable credentials that prove the skills you have obtained in this role.

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MaaS360 Business Partner Administrator

A MaaS360 Business Partner Administrator is responsible for setting up multiple customer accounts under their partner hierarchy account,fg and can provide Level 1 support for their accounts.


Planning

These courses prepare the student to implement a MaaS360 environment

Administration

These courses teach the administrator how to set up, configure and administer the MaaS360 portal

Operational Tasks

These courses teach a student to operate and troubleshoot a production MaaS360 environment

Badges and Certifications

Badges and certifications provide valuable credentials that prove the skills you have obtained in this role.

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MaaS360 Deployment Professional

An IBM MaaS360 Deployment Professional is responsible for all aspects of planning, configuring, implementing, and troubleshooting a MaaS360 deployment.


MaasS360 Foundations

These courses provide an overview of MaaS360 concepts

Planning

These courses prepare the student to implement a MaaS360 environment

Deployment

These courses teach how to implement MaaS360 components

Administration

These courses teach the administrator how to set up, configure and administer the MaaS360 portal

Operational Tasks

These courses teach a student to operate and troubleshoot a production MaaS360 environment

Badges and Certifications

Badges and certifications provide valuable credentials that prove the skills you have obtained in this role.

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MaaS360 Help Desk

Help Desk personnel, provide Level 1 support to the mobile device users in an enterprise. Level 1 support can include resetting passwords, helping with enrollment issues, lost devices, configuration problems, and access issues.


MassS360 Foundations

These courses provide an overview of MaaS360 concepts

Administration

These courses teach the administrator how to set up, configure and administer the MaaS360 portal

Operational Tasks

These courses teach a student to operate and troubleshoot a production MaaS360 environment

Troubleshooting

These courses teach the student to troubleshoot common issues

Badges and Certifications

Badges and Certifications provide valuable credentials to prove the skills you have obtained in this role.

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MaaS360 Help Desk Business Partner

The IBM Business Partner Help Desk personnel, provide Level 1 support to multiple accounts. Level 1 support can include resetting passwords, helping with enrollment issues, lost devices, configuration problems, and access issues.


MaasS360 Foundations

These courses provide an overview of MaaS360 concepts

Administration

These courses teach the administrator how to set up, configure and administer the MaaS360 portal

Operational Tasks

These courses teach a student to operate and troubleshoot a production MaaS360 environment

Troubleshooting

These courses teach the student to troubleshoot common issues

Badges and Certifications

Badges and Certifications provide valuable credentials to prove the skills you have obtained in this role.

Click roadmap title to expand/collapse roadmap

MaaS360 Integration Professional

IBM MaaS360 Integration Professionals are responsible for configuring cloud to on-premise and cloud to cloud integrations for an enterprise. This role primarily works with enabling and configuring MaaS360 Cloud Extender modules to integrate with email servers, corporate intranet resources, directory services, and certificate authorities.


MaasS360 Foundations

These courses provide an overview of MaaS360 concepts

Planning

These courses prepare the student to implement a MaaS360 environment

Deployment

These courses teach how to implement MaaS360 components

Operational Tasks

These courses teach a student to operate and troubleshoot a production MaaS360 environment