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IBM MaaS360 Training Roadmaps:
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MaaS360 Administrator
The total time required to complete this roadmap is 21h 2m.
A MaaS360 Administrator is responsible for setting up the MaaS360 portal account and carrying out daily operations and troubleshooting for an enterprise.
Planning
These courses prepare the student to implement a MaaS360 environment
Administration
These courses teach the administrator how to set up, configure and administer the MaaS360 portal
MaaS360 Administration
MaaS360 Mobile Device Management tasks
MaaS360 Mobile Threat Management Overview
MaaS360: Productivity Suite
MaaS360: Application Management and Security
MaaS360 UEM Introduction to Windows modern management
CMT Co-existence: Configuring SCCM and MaaS360 co-existence for Windows 10 endpoints
Operational Tasks
These courses teach a student to operate and troubleshoot a production MaaS360 environment
MaaS360 Troubleshooting
MaaS360 Cloud Extender health check alerts
MaaS360: Device Inventory maintenance
MaaS360: Configuring Auto-Quarantine and managing quarantined devices
Badges and Certifications
Badges and certifications provide valuable credentials that prove the skills you have obtained in this role.
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MaaS360 Business Partner Administrator
The total time required to complete this roadmap is 23h 2m.
A MaaS360 Business Partner Administrator is responsible for setting up multiple customer accounts under their partner hierarchy account,fg and can provide Level 1 support for their accounts.
Planning
These courses prepare the student to implement a MaaS360 environment
Administration
These courses teach the administrator how to set up, configure and administer the MaaS360 portal
MaaS360 Administration
MaaS360 Mobile Device Management tasks
MaaS360 Multitenant overview
MaaS360 Mobile Threat Management Overview
MaaS360: Productivity Suite
MaaS360: Application Management and Security
MaaS360 UEM Introduction to Windows modern management
CMT Co-existence: Configuring SCCM and MaaS360 co-existence for Windows 10 endpoints
Operational Tasks
These courses teach a student to operate and troubleshoot a production MaaS360 environment
MaaS360 Troubleshooting
MaaS360 Cloud Extender health check alerts
MaaS360: Device Inventory maintenance
MaaS360: Configuring Auto-Quarantine and managing quarantined devices
Badges and Certifications
Badges and certifications provide valuable credentials that prove the skills you have obtained in this role.
Click roadmap title to expand/collapse roadmap
MaaS360 Deployment Professional
The total time required to complete this roadmap is 31h 32m.
An IBM MaaS360 Deployment Professional is responsible for all aspects of planning, configuring, implementing, and troubleshooting a MaaS360 deployment.
MaasS360 Foundations
These courses provide an overview of MaaS360 concepts
Planning
These courses prepare the student to implement a MaaS360 environment
Deployment
These courses teach how to implement MaaS360 components
MaaS360 Cloud Extender overview and architecture
MaaS360 Cloud Extender: Integrating User Authentication
MaaS360 Cloud Extender: Integrating User Visibility
MaaS360 Cloud Extender: Integrating Enterprise Gateway
MaaS360 Cloud Extender: Certificate Integration
NEW
MaaS360 Cloud Extender: Exchange ActiveSync Manager integration
Integrating MaaS360 with Microsoft Azure AD
Integrating IBM Security Verify (Cloud Identity) Essentials with IBM MaaS360
Managing Office 365 Devices with MaaS360
CMT Co-existence: Configuring SCCM and MaaS360 co-existence for Windows 10 endpoints
Administration
These courses teach the administrator how to set up, configure and administer the MaaS360 portal
MaaS360 Administration
MaaS360 Mobile Device Management tasks
MaaS360 Multitenant overview
MaaS360 Mobile Threat Management Overview
MaaS360: Productivity Suite
MaaS360: Application Management and Security
MaaS360 UEM Introduction to Windows modern management
CMT Co-existence: Configuring SCCM and MaaS360 co-existence for Windows 10 endpoints
Operational Tasks
These courses teach a student to operate and troubleshoot a production MaaS360 environment
Troubleshooting the MaaS360 Cloud Extender Open Mic
MaaS360 Troubleshooting
MaaS360 Cloud Extender health check alerts
MaaS360: Device Inventory maintenance
MaaS360: Configuring Auto-Quarantine and managing quarantined devices
Badges and Certifications
Badges and certifications provide valuable credentials that prove the skills you have obtained in this role.
Click roadmap title to expand/collapse roadmap
MaaS360 Help Desk
The total time required to complete this roadmap is 8h 10m.
Help Desk personnel, provide Level 1 support to the mobile device users in an enterprise. Level 1 support can include resetting passwords, helping with enrollment issues, lost devices, configuration problems, and access issues.
MassS360 Foundations
These courses provide an overview of MaaS360 concepts
Administration
These courses teach the administrator how to set up, configure and administer the MaaS360 portal
IBM MaaS360 Overview for Help Desk Administrators using iOS devices
IBM MaaS360 Overview for Help Desk Administrators using Androids
Operational Tasks
These courses teach a student to operate and troubleshoot a production MaaS360 environment
Troubleshooting
These courses teach the student to troubleshoot common issues
Badges and Certifications
Badges and Certifications provide valuable credentials to prove the skills you have obtained in this role.
Click roadmap title to expand/collapse roadmap
MaaS360 Help Desk Business Partner
The total time required to complete this roadmap is 8h 17m.
The IBM Business Partner Help Desk personnel, provide Level 1 support to multiple accounts. Level 1 support can include resetting passwords, helping with enrollment issues, lost devices, configuration problems, and access issues.
MaasS360 Foundations
These courses provide an overview of MaaS360 concepts
Administration
These courses teach the administrator how to set up, configure and administer the MaaS360 portal
IBM MaaS360 Overview for Help Desk Administrators using iOS devices
IBM MaaS360 Overview for Help Desk Administrators using Androids
MaaS360: Supporting multiple customer accounts in a partner hierarchy
Operational Tasks
These courses teach a student to operate and troubleshoot a production MaaS360 environment
Troubleshooting
These courses teach the student to troubleshoot common issues
Badges and Certifications
Badges and Certifications provide valuable credentials to prove the skills you have obtained in this role.
Click roadmap title to expand/collapse roadmap
MaaS360 Integration Professional
The total time required to complete this roadmap is 11h 11m.
IBM MaaS360 Integration Professionals are responsible for configuring cloud to on-premise and cloud to cloud integrations for an enterprise. This role primarily works with enabling and configuring MaaS360 Cloud Extender modules to integrate with email servers, corporate intranet resources, directory services, and certificate authorities.
MaasS360 Foundations
These courses provide an overview of MaaS360 concepts
MaaS360 Overview
Navigating the MaaS360 Portal
Mastering Mobile Management and Security for iOS Devices Using IBM MaaS360
Mastering Mobile Management and Security for Android Devices Using IBM MaaS360
Planning
These courses prepare the student to implement a MaaS360 environment
Deployment
These courses teach how to implement MaaS360 components
MaaS360 Cloud Extender: Integrating User Authentication
MaaS360 Cloud Extender: Integrating User Visibility
MaaS360 Cloud Extender: Integrating Enterprise Gateway
MaaS360 Cloud Extender: Certificate Integration
NEW
MaaS360 Cloud Extender: Exchange ActiveSync Manager integration
Integrating MaaS360 with Microsoft Azure AD
Integrating IBM Security Verify (Cloud Identity) Essentials with IBM MaaS360
Managing Office 365 Devices with MaaS360
CMT Co-existence: Configuring SCCM and MaaS360 co-existence for Windows 10 endpoints
Operational Tasks
These courses teach a student to operate and troubleshoot a production MaaS360 environment