Roadmap: MaaS360 Help Desk Business Partner

The total time required to complete this roadmap is 8h 17m.

The IBM Business Partner Help Desk personnel, provide Level 1 support to multiple accounts. Level 1 support can include resetting passwords, helping with enrollment issues, lost devices, configuration problems, and access issues.

MaasS360 Foundations

These courses provide an overview of MaaS360 concepts


These courses teach the administrator how to set up, configure and administer the MaaS360 portal

Operational Tasks

These courses teach a student to operate and troubleshoot a production MaaS360 environment


These courses teach the student to troubleshoot common issues

Badges and Certifications

Badges and Certifications provide valuable credentials to prove the skills you have obtained in this role.