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- Unified Endpoint Management: MaaS360
Roadmap: MaaS360 Help Desk Business Partner
The total time required to complete this roadmap is 8h 17m.
The IBM Business Partner Help Desk personnel, provide Level 1 support to multiple accounts. Level 1 support can include resetting passwords, helping with enrollment issues, lost devices, configuration problems, and access issues.
These courses provide an overview of MaaS360 concepts
These courses teach the administrator how to set up, configure and administer the MaaS360 portal
These courses teach a student to operate and troubleshoot a production MaaS360 environment
These courses teach the student to troubleshoot common issues
Badges and Certifications
Badges and Certifications provide valuable credentials to prove the skills you have obtained in this role.