In this video, you learn how to contact IBM MaaS360 Support. You also learn where to find the MaaS360 Technical Support Guide and how to locate the account number for your MaaS360 instance.

If you are using or planning to upgrade to Windows 10, learn the key differences between legacy Windows versions and Windows 10, MaaS360 enrollment types with Windows 10, and the basic Windows 10 tasks for MaaS360.

The topics covered in this video include comparing Windows 10 to Windows legacy versions, enrollment methods in Windows, location information, Apps installed, device history, wipe and summary, selective wipe, enable debug mode, policy settings and advanced policy settings, Windows packages, locations - geo-fencing, and reports.

Vlad Ilca, Alex Vieira

In this video, you learn to configure departmentalization in the MaaS360 portal to allow portal administrators to manage devices and content for specific groups.

IBM MaaS360 is a comprehensive mobile management and security solution for devices, applications, and content. In this training, you learn troubleshooting techniques that you can use to solve common problems that might occur.

Describe the IBM MaaS360 Support model
Open a support case with IBM MaaS360 Support
Enable debug and send logs to IBM MaaS360 Support
Troubleshoot native and secure mail issues
Reset device and MaaS360 passcodes
Troubleshoot basic policy issues
Remediate issues with lost devices
Remediate issues with jailbroken and rooted devices

Change can be difficult, but it doesn't have to be!

Find out how to make easier migrations using MaaS360 with the best practices, tips, and tricks shared in this interactive webinar. This topic provides an overview of key MaaS360 resources and MaaS360 migrations, as well as, details on Mobile Device Management (MDM) and mail migration. There is also a Q&A at teh end of this Open Mic session.

Matthew Shaver, Vlad Ilca

In this video, you learn how to set up  IBM Cloud Identity authorization using SAML single sign on and Cloud Extender.