IBM MaaS360 Platform

IBM MaaS360 Platform Courses:

MaaS360: Finding technical support information

In this video, you learn how to contact IBM MaaS360 Support. You also learn where to find the MaaS360 Technical Support Guide and how to locate the account number for your MaaS360 instance.

MaaS360 Content Library Overview

This video provides a broad overview of how you can use the MaaS360 Content Library to host and distribute documents to your end users. You learn how to add documents and folders to the MaaS360 Content Library.

MaaS360: Configuring privacy settings
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In this demonstration, you learn how to configure privacy settings in the MaaS360 portal.

MaaS360: Creating locations
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In this demonstration, you learn how to create a location in the MaaS360 portal.

Amit Hansalia

MaaS360 demonstration: Configure security policies and apply to Windows 10 devices

In this demonstration, you learn how to enable and configure MaaS360 Windows policies, specifically for Windows 10 devices. You also explore some of the more advanced Windows 10 policy features including Device Health Attestation, Windows Information Protection, OMA settings, and Kiosk mode.

Getting started with MaaS360

Listen to one of MaaS360's subject matter experts quickly walk you through how to configure  MaaS360  for unified endpoint management (UEM). You will learn the key components to get you started managing all of your devices.

Configuring Android Enterprise deployment settings and enrollment requests

In this demonstration, Matthew Shaver shows you how to ensure that your deployment settings and enrollment requests are configured so that your corporate devices are properly enrolled in Android Enterprise.

Enabling MaaS360 services
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 In this demonstration, you access the Services page and examine the services in your MaaS360 portal.

Android Enterprise: App management

In this video, you learn how to integrate and approve apps from Google Play for Work in the MaaS360 App Catalog and distribute them to Android Enterprise devices.

MaaS360: Information sources

In this video, you learn about the different information sources available to you to help you plan for, implement, and support your MaaS360 solution. It covers IBM developerWorks, IBM Product pages, MaaS360 Vimeo Channel, and IBM Knowledge Center.

MaaS360: Starting a MaaS360 trial account

In this demonstration, you learn how to set up a 30 day MaaS360 trial account using an IBM ID. If you do not have an IBM ID, you create one as part of the process. Use the trial account to evaluate MaaS360, and when you are ready, it can be set as your production account without any rework.  

This course contains German and French language closed captions.

MaaS360 demonstration: Distribute the MaaS360 App Catalog

You can set some apps to install silently with no need for user intervention. In this video, you learn how to get four Windows app types from the MaaS360 App Catalog and install them.

MaaS360 App Catalog Overview

This video provides a broad overview of how you can use the MaaS360 App Catalog. It covers how to add apps to the catalog, view app distributions, customize your app catalog, manage featured apps, create app bundles, and set catalog settings.

MaaS360: Configuring administrator settings

In this demonstration, you learn how to configure strong portal authentication and task authorization for MaaS360 administrators.

MaaS360: Configuring iOS MDM policies
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In this demonstration, you learn how to create a new iOS MDM policy and configure device settings to secure mobile devices.
Amit Hansalia

Integrating Android Enterprise with G Suite

In this demonstration, you learn how to integrate Android Enterprise with G Suite, Google's administration console for managed services.

Android Enterprise: Enabling Knox Mobile Enrollment and Device Owner management

You can use Samsung Knox Mobile Enrollment (KME) to automate the enrollment of your corporate-owned Samsung devices into MaaS360. MaaS360 supports two KME enrollment types: Device Admin and Device Owner (DO). DO is a style of Android Enterprise Management in which MaaS360 can implement security policies and push applications to a device. In this video, you learn how to configure KME to enroll Samsung devices with Android Enterprise DO.

Matt Shaver, Matthew Shaver

MaaS360 demonstration: Build the MaaS360 App Catalog

In this video, you learn how to build a MaaS360 app catalog with a variety of Windows apps. 

MaaS360: Distributing Apps

This course demonstrates the various ways you can distribute apps to end-users. Apps can be distributed as they are added to the app catalog or afterwards to a specific device, group of devices or all devices.

This course contains German and French language closed captions.

MaaS360: Creating portal administrators

Administrators can log in to the MaaS360 portal using local credentials or corporate credentials. In this demonstration, you learn how to create portal administrators manually and automatically. 

Amit Hansalia

MaaS360 App Catalog for Windows devices

In this video, you learn how to build the MaaS360 App Catalog with Windows Store apps, enterprise universal apps, Enterprise Window Installers (.msi), and Windows executable (.exe) apps. You also learn how to distribute these apps to Windows devices

MaaS360: Creating an APNS certificate for Apple devices

In this demonstration, you learn how to set up the Apple Push Notification service (APNS) certificate that is required for MDM providers to manage Apple devices.

MaaS360 account type comparison

This video highlights the difference in four account types that can be used for your organization account, also called your MaaS360 portal account. Mobile Device Management (MDM),  Secure Productivity Suite (SPS) only, Mobile Application Management (MAM), and Mixed mode accounts are reviewed.

MaaS360: Configuring enrollment deployment settings

In this video, you learn to configure the basic deployment settings in the MaaS360 portal that are required to begin managing and enrolling devices.

Device Enrollment Program (DEP) configuration

In this video you learn how to integrate MaaS360 with Apple's Device Enrollment Program (DEP) to streamline the enrollment of institutionally owned devices. This course contains English, French, German, and Spanish language closed captions.

Integrating with Apple's Volume Purchase Program (VPP)

In this demonstration, you learn how to set up Apple's Volume Purchase Program (VPP) to integrate with MaaS360. VPP integration with MaaS360 enables you to control and track mobile app distributions to devices and users, by using VPP tokens.

MaaS360: Configuring services and enrolling Windows 10 devices

In this video, you learn how to configure services and deployment settings in MaaS360 that enable Windows device management. You also learn about Windows 10 enrollment methods and how to enroll Windows 10 devices.

MaaS360: Adding Android devices for administrators

In this demonstration, as a MaaS360 administrator, you learn how to add Android devices from the Quick Start, enroll them using a one-time passcode, and review them in Device Inventory. 

MaaS360: Configuring compliance rules

This video demonstrates how to add a compliance rule set to a new MaaS360 portal account. Because portal accounts do not include system generated compliance rule sets, you must create a compliance rule set when the account is created.

MaaS360: Adding iOS devices for administrators

In this demonstration, as a MaaS360 administrator, you learn how to add iOS devices from the user directory, enroll them using a one-time passcode, and review them in Device Inventory.

MaaS360 with Watson Cognitive Insights Overview

Conventional mobile device management (MDM), enterprise mobile management (EMM), and unified endpoint management (UEM) solutions lack the ability to discover and prioritize the areas that have the most meaningful impact on your organization. Instead, they rely on you and your team to self-discover risks and opportunities related to your endpoints, their users, apps, content, and data. IBM MaaS360 with Watson Advisor takes a cognitive approach to UEM. This course introduces you to MaaS360 with Watson Cognitive Insights.

MaaS360: G Suite integration

In this video you learn how to integrate with G Suite for enterprise mail integration.

MaaS360: Managing local users and groups

In this demonstration, you learn how to create local users and local groups and associate existing users with the new group. The alternative to adding local users and groups in the portal, is to integrate MaaS360 with your corporate directory service using the Cloud Extender, and automatically import users and groups. The previous version of this course contains German, French and Spanish language closed captions.

MaaS360: Configuring departmentalization

In this video, you learn to configure departmentalization in the MaaS360 portal to allow portal administrators to manage devices and content for specific groups.

Integrating Android Enterprise with Gmail

In this video, you will learn how to enable Android Enterprise using a free single-user Gmail account. This requires domain verification.
Android Enterprise is a service that must be enabled in the MaaS360 portal. If you use an Android device platform, Google and IBM MaaS350 recommend that you use Android Enterprise for your deployment, as opposed to traditional Device Administrator-based deployments.

MaaS360: Creating portal administrators

In this demonstration, you learn how to manually and automatically create portal administrators. Administrators can be configured to log in to the portal using MaaS360 Local Credentials or corporate credentials. The demonstration covers both.

MaaS360: Configuring and using the End User Portal

In this video you learn how portal administrators can enable the End User Portal. You learn how users can take advantage of the End User Portal to complete self help actions on their own devices.

MaaS360: Understanding Android MDM policies

In this video, you learn how to create an Android MDM policy and configure general settings to secure mobile devices.

This course contains German and French language closed captions.

MaaS360: Understanding WorkPlace Persona policies

In this video, you learn how enabling different services affect what persona policy options are available for configuration. You learn the different persona policy settings and how they are used to secure corporate content on mobile devices.

This course contains German and French language closed captions.

MaaS360: Understanding policy assignment

In this video you learn how policies are assigned: default, manual, groups, dynamic, precedence. You also learn how to identify policies that are assigned to devices.

Navigating the MaaS360 Portal

The MaaS360 portal provides one uniform view for managing all of your devices, content, and apps. In this video, you learn to navigate the IBM MaaS360 portal home page. 

MaaS360: Managing Devices Using Device Inventory

In this video, you learn to use the Device Inventory in the MaaS360 portal view, actions and summary information to manage devices.

MaaS360: Reporting and mobile metrics

MaaS360 contains several types of reports and mobile metrics that provide insight into your mobile environment. In this demo, you explore the MaaS360 reporting and mobile metrics features.

MaaS360: Monitoring Compliance

In this video you learn how to use the MaaS360 portal workflows, reports, and features to monitor mobile compliance. You also learn how to review compliance settings and status on devices.

MaaS360: Configuring secure content

In this video you learn to configure Mobile Content Management services, enable WorkPlace Persona settings, and configure Document Settings to control the security and distribution of corporate content.

MaaS360: Adding content and sources to the Content Library

This video shows how to add content and content sources to the MaaS360 Content Library that can be distributed by administrators and accessed by device users. This course contains German and French language closed captions.

MaaS360: Reviewing corporate content on devices

In this video, you learn how to access corporate cloud content and Content Library documents using the MaaS360 Docs App. You also learn how different secure content settings can affect what you are able to access and export from the MaaS360 container.

MaaS360: Document sync

In this video you learn how to configure and use document sync to synchronize local documents across devices.

MaaS360: Building the App Catalog

In this video you learn how to build an enterprise App catalog that can be distributed to devices.

This course contains German and French language closed captions.

MaaS360: App Catalog for Mac

In this demonstration, you learn how to set up the MaaS360 App catalog for Macs.

MaaS360: App management for Android Enterprise

In this demonstration, you learn how to to set up the MaaS360 app catalog with Android for Work apps, and distribute them to devices. 

This course contains German and French language closed captions.

MaaS360: App wrapping

In this video you learn how to wrap an iOS and Android enterprise app with MaaS360 WorkPlace Persona policies. You test the DLP policies on the device.

MaaS360: AppConfig community overview

In this video you learn about the AppConfig community and how you can add an app to the MaaS360 App catalog that was developed using AppConfig community guidelines.

MaaS360: Finding installed apps

In this video you learn how to use MaaS360 portal reports and workflows to find the apps that are installed on each device. You also learn to find installed and pending install apps on an iOS device.

MaaS360: Resetting Device Passcodes and Container PINs

In this video, you learn how portal administrators can reset the device passcodes for iOS and Android devices. You also learn how users reset the MaaS360 container/app passcode.

MaaS360: Managing unenrolled devices

In this video you learn how to create a device group and compliance ruleset to automatically manage unenrolled devices that were imported from mail servers by the Cloud Extender.

MaaS360: Device record clean-up

In this video you learn how to clean up old device records from MaaS360 and mail servers.

MaaS360: Configuring Auto-Quarantine and managing quarantined devices

In this video you learn how to configure Cloud Extender's Auto-Quarantine for IBM Traveler managed devices. If you have an Exchange mail server, the procedure is the same except for a few differences in the Cloud Extender Settings. You also learn how to identify and manage quarantined devices using the MaaS360 portal.

MaaS360: Using TeamViewer for remote support

In this video you learn how to enable the TeamViewer service in the portal, initiate a session between the administrator and user's device, and use TeamViewer to view the user's device for troubleshooting purposes.

MaaS360 with Watson Cognitive Insights Overview

Conventional mobile device management (MDM), enterprise mobile management (EMM), and unified endpoint management (UEM) solutions lack the ability to discover and prioritize the areas that have the most meaningful impact on your organization. Instead, they rely on you and your team to self-discover risks and opportunities related to your endpoints, their users, apps, content, and data. IBM MaaS360 with Watson Advisor takes a cognitive approach to UEM. This course introduces you to MaaS360 with Watson Cognitive Insights.