Customer Education Program Guide | Pinpoint Detect

Below is a list of all of the necessary training materials to best implement and utilize
IBM Trusteer Pinpoint Detect in your organization.

Customer Education Program Guide | Pinpoint Detect Courses:

Best Practices

  • High risk sessions
  • Customer side logic for Backend API responses
  • IBM restrictions for blocking users

20m     
IBM Trusteer Pinpoint Detect Implementation Testing

This course complements the Pinpoint Detect Self Provisioning Guide.
This course contains two parts:
  • Implementation Testing - Malware detection
  • Implementation Testing - Criminal detection

30m      Foundational
Integration Review

  • Required Resources
  • Pinpoint Integration Process


30m     
IRF Submission Guide

  • What is IRF
  • Step by Step Instructions

10m     
Pinpoint Detect - Tools

At the end of this lesson you will be able to: 
  1. Understand the use of the storyboard tool 
  2. Install the storyboard tool 
  3. Collect the relevant information using the storyboard tool 
  4. Upload the storyboard tool deliverables to the customer portal

10m     
Product Overview

  • What Pinpoint Detect is
  • How Pinpoint Detect works
  • How Pinpoint Detect benefits your company

20m     
Reporting

  • Reporting Overview
  • Email Feeds
  • Flat File Feeds
  • Backend Result Delivery API

20m     
Unified Callback Function

  • Define the Unified Callback function
  • Distinguish between PUID, UID and CSID


10m