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Course Search Results

Found 177 courses tagged with "language_ja".

This video series introduces the IBM QRadar advanced search capability using the Advanced Query Language, or AQL. 

Part 1 - Quick Filter and UI Searches

Part 2 - AQL Introduction

Part 3 - Where, Group, Having, Order

Part 4 - Counting

Part 5 - Ref Set, Assets and UBA

Part 6 - Health Metrics and X Force

Part 7 - More Health Metrics and API calls

Part 8 - Payload, Indexed and Regex Searches

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In this demonstration, you learn how to set up Android Enterprise device owner mode in MaaS360. Device owner mode applies to the entire device; whereas, profile owner mode has separate work and personal profiles on one device.

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In this video, you learn how to integrate and approve apps from Google Play for Work in the MaaS360 App Catalog and distribute them to Android Enterprise devices.

Mobile device management is complex and each organization uses it differently to meet business requirements. What is applicable to one organization might not apply to another. Sometimes, best practices are work arounds. In this video, you learn some practices you can use to manage mobile devices on the MaaS360 platform.

Custom log sources enable QRadar SIEM to normalize events from raw logs that have been received from various source types. These events must be parsed, normalized, and correlated into offenses to alert you to suspicious activities. Based on a business scenario, you will learn how to perform each step in the process of creating custom log sources.


 


Reports in IBM QRadar SIEM condense data to statistical views on your environment for various purposes, in particular to meet compliance requirements. In this lab, you run an a report from an existing template, then create a new report based on a saved search, and finally create a new report from a new search.

WinCollect is a syslog event forwarder that collects Windows-based events from local and remote Windows-based systems and sends them to QRadar for processing and storage. In this video you learn about the two different WinCollect deployment models and how to manage them.

Using the table of contents menu in the video you can navigate to each one of these topics individually, or you can explore the content altogether:

  • WinCollect overview
  • WinCollect deployment models
  • Installing and configuring a managed deployment
  • Generating an authentication token
  • WinCollect agent GUI installation
  • WinCollect agent command line installation
  • Upgrading all WinCollect agents to V7.2.8
  • Troubleshooting a faulty WinCollect installation


With indicators of compromise or concern, you specify which activities you consider suspicious. Derive indicators from threat modeling while considering which kind of data QRadar SIEM can use to test for indicators. This course addresses the following topics:

  • Getting started with threat modeling
  • Using observables for indicators
  • Using context for indicators
  • Using external data for indicators 


In this Open Mic, presented live at Think 2018, MaaS360 System Architect Matt Shaver shares device management tips, tricks, and best practices to ready your organization for the future with MaaS360.

In this Getting Started session, you get an introduction to Android Kiosk Mode and learn about two different styles of kiosk management for Android using MaaS360: Device Admin and Android Enterprise Tool Set.

In this Getting Started session, you learn how to create and upload APNS certificates, how to enroll devices using Apple's DEP and VPP programs, how to configure security policies, and more. 

In this Open Mic session, you learn how to streamline app login for end users when you integrate MaaS360 and Cloud Identity. IBM experts Matthew Shaver and Adam Case review MaaS360 and Cloud Identity architecture, desktop and mobile workflows, and browser deployment patterns. They also demonstrate how to enable Cloud Identity in the MaaS360 Portal, configure Cloud Identity, and configure GSuite on mobile.

In this Open Mic session, you learn how to get started with the MaaS360 Cloud Extender. The session discusses prerequisites and includes live demonstrations of enabling, installing, configuring, and backing up the Cloud Extender.

In this Open Mic session, you are introduced to the main features of MaaS360. The lecture also covers configuring MaaS360 devices, users, device inventory, security policies, and apps.

In this Open Mic session, you learn how to navigate the MaaS360 Portal like a pro. Vlad Ilca discusses what changed in the new Portal UI and demonstrates the main Portal features such as Devices, Users, Security, Docs, and Reports.

Listen to one of MaaS360's subject matter experts quickly walk you through how to configure  MaaS360  for unified endpoint management (UEM). You will learn the key components to get you started managing all of your devices.

The IBM Security App Exchange is a collaborative platform that can help integrate and utilize the collective knowledge of security professionals through code sharing.  The App Exchange offers enhancements and integration between IBM Security products, and can include other security vendors, such as Trend Micro, Cisco, Qualys, and so on.
The majority of the security integration offerings today is available for the IBM® QRadar® product line.  The IBM Security App Exchange provides an expanded hub of QRadar content. IBM QRadar provides a RESTful API that allows access to the QRadar resources and data.

This lab guide demonstrates the tools that can help you to develop new apps for QRadar.  You can use two type of tools for your app development:

  • QRadar App Editor
  • QRadar SDK

The labs are using IBM QRadar Community Edition, or IBM QRadar CE.


The Microsoft Security Event Log over MSRPC protocol is a possible configuration for QRadar to collect Windows events without the need of a local agent on the Windows host. The protocol leverages Microsoft's implementation of DCE/RPC, which is commonly referred to as MSRPC. The MSRPC protocols offers agentless, encrypted event collecting that provides higher event rates than the default "Microsoft Windows Security Event Log" protocol, which uses WMI/DCOM for event collection.

This video demonstrates how to configure a Microsoft Security Event Log over MSRPC Log Source.

This video explains how to configure a new TLS Syslog log source in IBM QRadar.

WinCollect 7.2.5 enables TLS v1.2 communication from the agent. However, network scans will show QRadar vulnerabilities due to listening and accepting for older TLS connections from WinCollect Agents. This server-side Console procedure informs administrators how to disable older TLS protocol options.

QRadar Log Source management can be very time consuming, especially if you have to manage a large number of log sources. By using the QRadar Log Source Management App bulk editing capabilities, you can save a substantial amount of time. In this video, we explain and demonstrate how you can best utilize bulk editing when you have to apply changes to many log sources at one time.

When you install a QRadar WinCollect managed agent, you can run into either an authentication or a communication problem. In this video you learn how to troubleshoot this type of situation.

In this course, you learn how to integrate IBM Cloud Identity Essentials with IBM MaaS360.

The videos walk you through the steps to integrate IBM MaaS360 with IBM Cloud Identity Essentials in order to enable seamless single sign-on for mobile devices and desktops.

Learn about the end-to-end process of migration from MaaS360 on-prem to MaaS360 Cloud (or MaaS360 SaaS). This webinar covers how to plan and organize prior to migration; how to recreate settings, policies, and groups; and how to decommission old on-prem infrastructure. It also explores new features that have been added since the last on-prem release so you're up-to-date with the latest security additions and productivity enhancements.

This video demonstrates how to install QRadar Advisor with Watson and how to perform the initial setup. The video covers the prerequisites needed for the app and all settings relevant to the new configuration.

In this video, you will learn how to enable Android Enterprise using a free single-user Gmail account. This requires domain verification.
Android Enterprise is a service that must be enabled in the MaaS360 portal. If you use an Android device platform, Google and IBM MaaS350 recommend that you use Android Enterprise for your deployment, as opposed to traditional Device Administrator-based deployments.

In this training module, you learn how to integrate IBM MaaS360 and Microsoft Azure AD for user authentication and user visibility. User authentication enables devices to enroll in MaaS360 using corporate credentials. User visibility enables you to leverage existing corporate users and groups for policy assignment, and application, and document distribution.

Attach scripts to custom rules to do specific actions in response to network events. Use the Custom Action window to manage custom action scripts. Use custom actions to select or define the value that is passed to the script and the resulting action.


Stateful tests in rules, which are configured as local, are evaluated by the CRE instance that receives the events and flows. Stateful tests in rules, which are configured as global, are evaluated by the CRE instance on the Console. In this course you learn about both of these options, which allows you to make an informed decision on whether to configure a rule as local or global. This course addresses the following topics:

  • Configuring rules as local or global
  • Examining the effects on rules with only stateful tests
  • Examining the effects on rules with only stateless tests
  • Examining the effects on rules with both stateful and stateless tests
  • Examining the effects on rule responses
  • Considering pros and cons

This video highlights the difference in four account types that can be used for your organization account, also called your MaaS360 portal account. Mobile Device Management (MDM),  Secure Productivity Suite (SPS) only, Mobile Application Management (MAM), and Mixed mode accounts are reviewed.

This video provides a broad overview of how you can use the MaaS360 App Catalog. It covers how to add apps to the catalog, view app distributions, customize your app catalog, manage featured apps, create app bundles, and set catalog settings.

In this video, you learn how to build the MaaS360 App Catalog with Windows Store apps, enterprise universal apps, Enterprise Window Installers (.msi), and Windows executable (.exe) apps. You also learn how to distribute these apps to Windows devices

Mobile device management is complex and each organization uses it differently to meet business requirements. What is applicable to one organization might not apply to another. Sometimes, best practices are work arounds. In this video, you learn some best practices you can use to manage Android mobile devices.

Mobile device management is complex and each organization uses it differently to meet business requirements. What is applicable to one organization might not apply to another. Sometimes, best practices are work arounds. In this video, you learn some practices you can use to manage Apple mobile devices.

Mobile device management is complex and each organization uses it differently to meet business requirements. What is applicable to one organization might not apply to another. Sometimes, best practices are work arounds. In this video, you learn some Cloud Extender best practices you can use to manage your mobile devices.

This video provides a broad overview of how you can use the MaaS360 Content Library to host and distribute documents to your end users. You learn how to add documents and folders to the MaaS360 Content Library.

IBM MaaS360 is a comprehensive mobile management and security solution for devices, applications, and content. In this training, you learn how to enroll devices, manage devices using device inventory, and review compliance and history.

IBM MaaS360 is a comprehensive mobile management and security solution for devices, applications, and content. MaaS360 supports both single-customer organization accounts and multitenant hierarchy accounts. Hierarchy accounts enable IBM Business Partners to cobrand and manage the MaaS360 service for many tenants. This module provides an introduction to the MaaS360 multitenant architecture and supported hierarchies for various delivery models that can be exploited by service providers, resellers, and distributors. You learn how to set up a multitenant hierarchy account, navigate the portal using a hierarchy account, and provision and manage your tenants. Duration: 2 hours


IBM MaaS360 is a comprehensive mobile management and security solution for devices, applications, and content. In this training, you learn troubleshooting techniques that you can use to solve common problems that might occur.

Describe the IBM MaaS360 Support model
Open a support case with IBM MaaS360 Support
Enable debug and send logs to IBM MaaS360 Support
Troubleshoot native and secure mail issues
Reset device and MaaS360 passcodes
Troubleshoot basic policy issues
Remediate issues with lost devices
Remediate issues with jailbroken and rooted devices

In this course you learn how to implement MaaS360 Unified Endpoint Management (UEM) for Windows devices, using modern API management.  You learn how to configure services and enroll Windows 10 devices, configure Windows MDM policies, build and distribute a MaaS360 App catalog with Windows apps, and create  Maas360 alerts and configure compliance rules.

In this Open Mic presentation, you find out how to manage MaaS360 users and groups in Active Directory / LDAP environments, local user and group workflows, and private and public groups. This session also covers GDPR considerations for users and groups and deployment settings.

In this Open Mic session, you learn all about leveraging MaaS360 and TeamViewer to make remote support even better with Attended and Unattended Access. In this session you also learn about the TeamViewer global footprint, credentials, and security, integrating MaaS360 and TeamViewer, iOS remote screen sharing, and TeamViewer mobile device add-ons. 

This session was held on August 28, 2018.

You can set some apps to install silently with no need for user intervention. In this video, you learn how to get four Windows app types from the MaaS360 App Catalog and install them.

In this Open Mic session, Matthew Shaver shares MaaS360 enrollment tips, tricks, and best practices. You learn about the various enrollment types such as unique one-time passcodes, local user credentials, corporate Active Directory integration, and two-factor authentication. Enrolling devices using the web URL and Enroll On Behalf Of methods are also discussed. Use the table of contents to access the following topics in the presentation.

Conventional mobile device management (MDM), enterprise mobile management (EMM), and unified endpoint management (UEM) solutions lack the ability to discover and prioritize the areas that have the most meaningful impact on your organization. Instead, they rely on you and your team to self-discover risks and opportunities related to your endpoints, their users, apps, content, and data. IBM MaaS360 with Watson Advisor takes a cognitive approach to UEM. This course introduces you to MaaS360 with Watson Cognitive Insights.

In this Open Mic session, you learn about MaaS360 privacy resources. You discover where to view and how to hide personally identifiable information (PII) in MaaS360, where to find helpful MaaS360 privacy documentation and resources, and the implications of GDPR for MaaS360 administrators and end users.

This video demonstrates IBM MaaS360's Laptop/Desktop management feature. A Windows 7 machine is enrolled in MaaS360 and device inventory features are demonstrated to monitor data and initiate actions.

In this demonstration, as a MaaS360 administrator, you learn how to add Android devices from the Quick Start, enroll them using a one-time passcode, and review them in Device Inventory. 

This video shows how to add content and content sources to the MaaS360 Content Library that can be distributed by administrators and accessed by device users. This course contains German and French language closed captions.

In this demonstration, you learn how to enable and enroll devices using Android for Work with MaaS360 mobile device management .

In this demonstration, you learn how to navigate the MaaS360 collaborative apps for mail, calendar, and contacts on an Android device.

This course contains German and French language closed captions.

In this demonstration, you learn how to set up the MaaS360 App catalog for Macs.

In this video you learn about the AppConfig community and how you can add an app to the MaaS360 App catalog that was developed using AppConfig community guidelines.

In this demonstration, you learn how to to set up the MaaS360 app catalog with Android for Work apps, and distribute them to devices. 

This course contains German and French language closed captions.

In this video you learn how to wrap an iOS and Android enterprise app with MaaS360 WorkPlace Persona policies. You test the DLP policies on the device.

Learn MaaS360 application management tips and tricks in this interactive session led by Matt Shaver, System Architect for MaaS360. Matt demonstrates how to manage public and enterprise apps from the portal and how to customize the app catalog as well as best practices for smooth distributions and advanced settings for iOS and Android. After his demonstration, Matt also answers questions about app management from the audience.

In this video you learn how to build an enterprise App catalog that can be distributed to devices.

This course contains German and French language closed captions.

Jesus LaTorre-Socas, Senior Technical Engineer for MaaS360, walks through implementation and basic troubleshooting around certificate integration in a live demo. Attendees also had the opportunity to ask Jesus their questions about certificate integration.

Cloud 10.62 is MaaS360's biggest release of 2017 so far, introducing many new and improved features for platform, iOS, MacOS, and Android. Join Matt Shaver, System Architect for MaaS360, as he discusses and demonstrates some of Cloud 10.62's most anticipated new features, including platform upgrades, new iOS and Android features, Cloud Extender updates, and more.

In this video you learn how to  set up health check alerts in the MaaS360 portal for different Cloud Extender services. Alerts can be sent to specified email addresses or phone numbers.

In this video, you learn tips and tricks regarding the installation, configuration, and testing of the Maas360 Cloud Extender.  The Maas360 Cloud Extender is a lightweight program that is used to integrate with your corporate resources, such as corporate directory services, mail environments, and certificate authorities. 

In this video, you learn how to collect logs from a Windows 10 phone to send to IBM support for troubleshooting. You also learn how to enable and disable verbose logging.

In this video, you learn how to collect logs from an iOS device to send to IBM Support for troubleshooting. You also learn how to enable and disable verbose logging.

In this video you learn how to configure Cloud Extender's Auto-Quarantine for IBM Traveler managed devices. If you have an Exchange mail server, the procedure is the same except for a few differences in the Cloud Extender Settings. You also learn how to identify and manage quarantined devices using the MaaS360 portal.

In this demonstration, you learn how to enable and configure User Visibility and User Authentication using the Cloud Extender Configuration Tool and the MaaS360 portal.  The advanced LDAP configuration for Active Directory is used to import users and groups, and to enable authentication using corporate credentials.

This course contains German and French language closed captions.

This course demonstrates how to add compliance rule sets to a new portal account. Portal accounts do not get system generated compliance rule sets, so you must add a new compliance rule set when the account is created.

This course contains German and French language closed captions.

In this video, you learn to configure departmentalization in the MaaS360 portal to allow portal administrators to manage devices and content for specific groups.

In this video, you learn to configure the basic deployment settings in the MaaS360 portal that are required to begin managing and enrolling devices.

In this  how to video series, you learn how to enable and configure the MaaS360 Cloud Extender Exchange integration module for Microsoft Exchange 2010. Enabling and configuring Enterprise Email integration allows you to import devices from existing cloud and on-premise mail environments into MaaS360 for Unified Endpoint Management.

This video series shows you how to configure the MaaS360 Cloud Extender Certificate Integration module to integrate with an on-premise Microsoft CA. You also learn how to prepare NDES and certificate templates before configuring the Cloud Extender.


In this demonstration, you learn how to configure the MaaS360 VPN which provides direct access from your mobile devices to behind the firewall corporate resources. The MaaS360 VPN is a downloadable module of the Cloud Extender.

In this demonstration you will learn how to configure privacy settings, create locations, and create expense plans. Privacy settings, locations, and expense plans are set up by administrators when configuring a portal account, usually before you begin to enroll devices across your organization. They can be adjusted or added to, as your enterprise mobility requirements evolve.

In this demonstration, you learn how to configure Gateway and Secure Browser settings in the WorkPlace Persona policy, configure Content Sources, and access Gateway integrated resources from a device. On the device, MaaS360 Docs and the Secure Browser are used to access resources.

This course contains German and French language closed captions.

In this video you learn how portal administrators can enable the End User Portal. You learn how users can take advantage of the End User Portal to complete self help actions on their own devices.

In this video you learn to configure Mobile Content Management services, enable WorkPlace Persona settings, and configure Document Settings to control the security and distribution of corporate content.

In this  demonstration you learn how to configure the Maa360 Cloud Extender’s Enterprise Gateway to use identity certificates for gateway authentication. Identity certificates are delivered to mobile devices that enroll in MaaS360 and that are assigned a policy with a certificate template configured. Identity certificates can be used for WIFI, VPN, email, and enterprise gateway authentication.  This demonstration focused on enterprise gateway authentication. If you are interested in learning how to set up the Certificate Integration module, review the How To video, Configuring MaaS360 Certificate Integration with a Microsoft CA.


In this demonstration, you learn how to manually and automatically create portal administrators. Administrators can be configured to log in to the portal using MaaS360 Local Credentials or corporate credentials. The demonstration covers both.

In this demonstration, you learn how to set up the Apple Push Notification service (APNS) certificate that is required for MDM providers to manage Apple devices.

In this video you learn how to integrate MaaS360 with Apple's Device Enrollment Program (DEP) to streamline the enrollment of institutionally owned devices. This course contains English, French, German, and Spanish language closed captions.

In this video you learn how to clean up old device records from MaaS360 and mail servers.

This course demonstrates the various ways you can distribute apps to end-users. Apps can be distributed as they are added to the app catalog or afterwards to a specific device, group of devices or all devices.

This course contains German and French language closed captions.

In this video you learn how to configure and use document sync to synchronize local documents across devices.

In this video, you learn to enable services in the MaaS360 portal.

Closed captions available: German (Deutsche)

In this demonstration, you learn how to configure the Mobile Enterprise Gateway in relay mode on a standalone server for demonstration and evaluation purposes. Gateway clusters and direct mode settings are also reviewed to prepare you for a production implementation.

This course contains German and French language closed captions.

In this demonstration you learn how to enable Cloud Extender dependent services, download Cloud Extender from the MaaS360 portal, and request a license key. You also review the Cloud Extender Scaling Tool. You use the Scaling Tool to size and identify the number of Cloud Extenders you need and which can have shared services.

In this video you learn how to enroll an Android device on behalf of a device user.

In this video you learn how to enable and use the new feature Enroll on behalf. Enroll on behalf is enabled by an administrator in the portal. Multiple administrator accounts can be designated to enroll devices on behalf of device users. Therefore, as an administrator, if you are setting up devices for your users, you can enroll each of the devices on behalf of the user, by using your credentials. An Android enrollment is demonstrated.

In this demonstration, you learn how to enroll an Android device. This scenario demonstrates the Android enrollment where an administrator generates an enrollment request with a one time passcode for a local user.

In this demonstration, you learn how to enroll an iOS device. This scenario demonstrates the iOS enrollment where an administrator generates a unique enrollment request with a one time passcode for a local user.

In this video you learn how to use MaaS360 portal reports and workflows to find the apps that are installed on each device. You also learn to find installed and pending install apps on an iOS device.

In this video you learn how to integrate with G Suite for enterprise mail integration.

MaaS360 Help Desk agents perform many functions that help to prevent escalations and efficiently resolve problems. In this interactive session, Matt Shaver, System Architect for MaaS360, gives a detailed overview and demonstration of the Help Desk role, provides answers to commonly asked Help Desk questions, discusses when to escalate issues, and more. After his demonstration, Matt answers audience questions about the Help Desk role

In this Open Mic, you'll learn how to get started with Android Enterprise. Matt Shaver, System Architect for MaaS360, begins with an overview of the benefits of Android Enterprise, then demonstrates how to set up Android Enterprise, how to set up profile and device owners, and how to enroll users. He also takes questions about Android Enterprise from the audience.

In this video, you learn about the different information sources available to you to help you plan for, implement, and support your MaaS360 solution. It covers IBM developerWorks, IBM Product pages, MaaS360 Vimeo Channel, and IBM Knowledge Center.

Learn about installing the Cloud Extender and cleaning up directory services in this interactive session led by Matt Shaver, System Architect for MaaS360. Matt discusses and demonstrates how to deploy Cloud Extender for directory services, manage users and groups, maintain and clean up user visibility, and manage local users in MaaS360. After Matt's demonstration, he answers audience questions about Cloud Extender and directory services.

In this demonstration, you walk through the installation of the Cloud Extender core and launch the Cloud Extender Configuration Utility. The demonstration assumes you already downloaded the Cloud Extender package and requested a license key. Review the how to video MaaS360: Enabling and downloading the Cloud Extender first. 

This course contains German and French language closed captions.

In this how to video series, you learn how to enable and configure the MaaS360 Cloud Extender Exchange integration module for Microsoft Exchange 2013. Enabling and configuring Enterprise Email integration allows you to import devices from existing cloud and on-premise mail environments into MaaS360 for Unified Endpoint Management.


Learn strategies for managing Apple devices using MaaS360 UEM in this webinar led by MaaS360's System Architect, Matt Shaver. Matt reviews the current state of device enrollment program (DEP) and volume purchase program (VPP), then gives a live demonstration of new iOS 11 management features and MacOS management practices.

In this video you learn how to enroll a MaC OS X  in MDM.

This videos reviews new web based enrollment for macOS MDM devices. This new web enrollment is part of the MaaS360 unified enrollment experience.

More and more organizations are providing smartphones and tablets to help employees get things done. While Secure Container can protect sensitive information, it has become increasingly necessary for organizations to treat the entire device as a secure asset, requiring strict MDM controls. MaaS360 incorporates advanced MDM features for both iOS and Android to get the most out of devices designed with the consumer as top priority. In this session, you learn advanced management techniques for iOS and Android and get a sneak peek of Cloud 10.60.

Learn tips and tricks for managing kiosk devices with MaaS360 and see demonstrations of iOS App Lock, iOS whitelists and blacklists, MaaS360 Kiosk Launcher, Android Enterprise Toolset and COSU Kiosk mode, and more. Also, hear questions and answers about kiosk devices from the live audience.

In this demonstration, you learn how to create local users and local groups and associate existing users with the new group. The alternative to adding local users and groups in the portal, is to integrate MaaS360 with your corporate directory service using the Cloud Extender, and automatically import users and groups. The previous version of this course contains German, French and Spanish language closed captions.

In this video, you learn to use the Device Inventory in the MaaS360 portal view, actions and summary information to manage devices.

In this video you learn how to create a device group and compliance ruleset to automatically manage unenrolled devices that were imported from mail servers by the Cloud Extender.

In this video, you learn how portal administrators can reset the device passcodes for iOS and Android devices. You also learn how users reset the MaaS360 container/app passcode.

In this video, you learn how to access corporate cloud content and Content Library documents using the MaaS360 Docs App. You also learn how different secure content settings can affect what you are able to access and export from the MaaS360 container.

In this demonstration, you learn how to set up a 30 day MaaS360 trial account using an IBM ID. If you do not have an IBM ID, you create one as part of the process. Use the trial account to evaluate MaaS360, and when you are ready, it can be set as your production account without any rework.  

This course contains German and French language closed captions.

In this video, you learn how to create an Android MDM policy and configure general settings to secure mobile devices.

This course contains German and French language closed captions.

In this video, you learn how enabling different services affect what persona policy options are available for configuration. You learn the different persona policy settings and how they are used to secure corporate content on mobile devices.

This course contains German and French language closed captions.

In this video, you learn how to create an iOS MDM policy and configure general settings to secure mobile devices.

This course contains German, French and Spanish language closed captions.

In this video you learn how policies are assigned: default, manual, groups, dynamic, precedence. You also learn how to identify policies that are assigned to devices.

In this video you learn how to enable the TeamViewer service in the portal, initiate a session between the administrator and user's device, and use TeamViewer to view the user's device for troubleshooting purposes.

In this Open Mic presented live at Think 2018, Matt Shaver of IBM and Gene Trinks of Google discuss leveraging the Android Enterprise Tool Set with MaaS360 for Android device management. They discuss using Android in the Enterprise and perform a live demo that leverages Android Enterprise with MaaS360.

This video is a demonstration of enrolling Windows 10 Pro in mobile device management.

In this video, you learn how to configure a standard home screen layout on iOS supervised devices. This is supported on iOS 9.3+.

In this demonstration, you learn how to activate the MaaS360 container on an iOS device. Secure Productivity Suite (SPS) activation delivers the MaaS360 container on the device which secures your corporate content without the added MDM device restrictions.

In this demonstration, you learn how to navigate the MaaS360  collaborative apps for mail, calendar, and contacts on an iOS device.

In this video we talk about how to enhance and manage the detection capabilities of our IBM QRadar SIEM solution to better adapt to changes in your IT environment and the threat landscape.

  •     Defining rules
  •     Introducing the QRadar rules engines
  •     Enabling rules
  •     Duplicating rules
  •     Editing rules
  •     Creating rules
  •     Navigating rule groups

In this course, you learn how to integrate IBM MaaS360 and Microsoft Office 365 for unified endpoint management of devices that are accessing corporate email. 



In this Open Mic session, Matthew Shaver shows you how to leverage new features in iOS 12 to better manage and maintain your iOS devices with MaaS360. If you are interested in changes to the Security policies, make sure to view Security policy changes. It covers many different policies.

Use the table of contents to access the following topics in the presentation.

Welcome & agenda
MaaS360 & iOS 12 overview
DEP enrollment (Apple Business Manager/Apple School Manager)
Non-DEP manual enrollment
MacOS enrollment
Security policy changes
Devices/Device Inventory changes
Q&A

Matt Shaver

Vlad Ilca


In this training module, you learn how to configure the auto-quarantine settings in the Cloud Extender policy to manage new devices. You also learn how to push the MaaS360 Secure Mail client to new devices with a Workplace Persona Policy as part of the enrollment process.

In this session, MaaS360's System Architect Matt Shaver answers client questions live at Think 2018. Questions on the following topics were asked. 

  • Android Enterprise Tool Set 
  • Knox Mobile Enrollment with Android Management 
  • Supervised Android devices 
  • Separating access by platform 
  • Android Enterprise adoption 
  • Windows 10 laptop management 


This video provides a replay of the IBM QRadar Open Mic: "Optimizing QRadar Advisor with Watson" that was hosted on 08 June 2017. The following topics are addressed in this one-hour video:

  • Intro
  • Announcements
  • QRadar tuning review
  • QRadar Advisor with Watson pre-requisites
  • QRadar Advisor with Watson best practices
  • User Interface
  • Getting help

In this video, you learn how to create building blocks and how they differ from QRadar custom rules. You will be able to leverage building blocks for their typical purposes of reducing complexity and resource consumption, facilitating reuse of functionality and information, as well as reflecting your organization's IT environment.

A new offense has been observed in QRadar SIEM. Based on the limited amount of captured netflow data the analyst cannot come to a conclusive result. By initiating a full incident forensics investigation with QRadar Incident Forensics the analyst is able to uncover several suspicious activities involving emails and extensive chat.

Jonathan Pechta and Chris Fraser from QRadar Technical Support deliver this Open Mic LIVE at the 2018 Think conference that focuses on discussing the new features available in QRadar 7.3.1.

In this four-part video, we explain how QRadar Advisor with Watson can empower Security Analysts by reducing critical time for investigations and at the same time enriching the findings using the information discovered by Watson.

The first video describes three different investigation methods using QRadar Advisor:

  • Manual
  • Automatic
  • Re-Investigation.
The second video covers the Watson tab in the QRadar console by exploring the three analytical stages that can be used with QRadar Advisor with Watson:
  • Local
  • Watson Insights
  • Expanded Local Context
The third video demonstrates how to use the Watson knowledge graph, and shows details related to malware execution and blocking. The video also explains the export feature and covers the STIX standard.

Finally, a real-world use case demonstration of a user related investigation shows how QRadar Advisor with Watson is being used to shorten the investigation and response times when it really matters.

In this four-part course you learn the fundamental details of QRadar Advisor with Watson.

The first video provides background information about cognitive computing and Artificial Intelligence (AI), and how QRadar Advisor with Watson fits into that space. Then the video explains how IBM Watson is used in cyber security and, specifically, in QRadar.

The second video explains typical responsibilities of the security analyst job role. Then, it explains how those security analysts can use QRadar Advisor with Watson to assist them in their threat analysis and investigation.

The third video describes standard terminology and the individual components of QRadar Advisor with Watson, and how they can be utilized.

Finally, a real-world use case demonstration of a user related investigation shows how QRadar Advisor with Watson is being used to shorten the investigation and response times when it really matters.

In this QRadar Open Mic, members of the IBM QRadar Support and Development teams discuss and demonstrate the following QRadar Apps:

  • Pulse App
  • QRadar DNS Analyzer
  • Log Source Management App
  • QRadar Assistant App

This Open Mic has been recorded on Tuesday, 28 August 2018.

Understanding the architecture of the IBM QRadar ecosystem is viable for everyone in IT Security who is concerned with solutions within the security immune system. By learning how the central Security Intelligence components are designed to take in and process log events and flow data, you will be better equipped to holistically work as a Security Analyst with IBM QRadar. This course includes three videos:

  1. QRadar functional architecture and deployment models
  2. QRadar SIEM component architecture
  3. Dissecting the flow of a captured event

This Open Mic video first explains the different cloud deployment architecture models for IBM QRadar and then spends some time to discuss the installation procedures for various cloud offerings. Take a look at the overall agenda:

  • Third Party Cloud Vendors
  • AWS Deployment Architecture Examples
  • Azure Deployment Architecture Examples
  • Installing QRadar in AWS Today
  • Installing QRadar CE in AWS
  • Installing QRadar in AWS (Soon)
  • Instance Log Ingestion from Auto-Scaling Groups
  • Resources

In this set of videos, we provide you with an overview of the IBM QRadar Deployment Architecture.

  • Part one talks about the different QRadar appliance models and explains how they can be used in a variety of deployment architectures.
  • Part two investigates how to deploy QRadar in remote locations. It also introduces the concepts of high availability, disaster recovery, and deployment options in virtual environments.
  • Part three explains deployment options in cloud-based environments. 
  • The final part compares deployment options for VMware and QRadar on the Cloud (QRoC)

In this video series, we investigate various Ransomware, phishing, and malware attack use cases in QRadar.

  • Stopping Ransomware in its tracks
  • Discover Hidden Malware with QRadar
  • QRadar and Bigfix Stop Ransomware
  • Using QRadar and X-Force Exchange to protect against WannaCry ransomeware attack

QRadar collects network activity information, or what is referred to as "flow records".  Flows represent network activity by normalizing IP addresses, ports, byte and packet counts, as well as other details, into "flows", which effectively represent a session between two hosts. QRadar can collect different types of flows, which differ greatly in the collected details. In this video series, we explain and demonstrate the differences between the following network flow capture mechanisms:

  • Cisco Netflow
  • QRadar QFlow
  • QRadar Network Insights (QNI)

The capacity of a deployment is measured by the number of events per second (EPS) and flows per minute (FPM) that IBM QRadar can collect, normalize, and correlate in real time. The event and flow capacity is set by the licenses that are uploaded to the system. In this video, you learn about the features of managing the license event and flow capacity.

  • Define functions of event and flow processing capacity, such as shared license pool, capacity sizing, and internal events
  • Define burst handling

This IBM Security Support Open Mic video explains how QRadar uses log source protocols to collect event data, capturing configuration properties, error messages, and other use cases for data collection.

Objectives:

  • Events FAQ and terminology
  • Listening protocols (Syslog)
  • Polling protocols (JDBC / Log File)
  • Tips and performance Suggestions
  • Specialty protocols (APIs)
  • Questions and discussion

QRadar administration encompasses many different tasks. The high availability course provides information about the following topics:

  • Adding and removing an HA host
  • Setting an HA host back online

QRadar administration encompasses many different tasks. The installation and upgrade management course provides information about the following topics:

  • QRadar Installations and Upgrades - Best Practices Open Mic (2014)
  • Replacing a QRadar Console in your deployment
  • Replacing a Managed Host in your deployment (non-HA)
  • Installing a QRadar content pack from IBM Fix Central
  • Performing a QRadar v7.3 software installation on your own appliance
  • Performing a clean install of QRadar v7.3
  • Upgrading to QRadar v7.3
  • Upgrading QRadar Appliances in parallel
  • Migrating a console to a new QRadar appliance with the same IP address
  • YUM vs RPM Installation commands in QRadar
  • How to mount an ISO image using IMM


Use the representational state transfer (REST) application programming interface (API) to make HTTPS queries and integrate QRadar with other solutions. In this series of videos you learn how to make best use of the QRadar API. 

The QRadar SIEM Analyst has to perform many different tasks when it comes to the investigation of offenses, events, and flows. In this video series you learn about the following topics: - Detecting fraud and account takeover - Detecting communication to a malicious Command & Control Server - Detecting a remote scan followed by attempts to login - Detecting multiple Login Failures to Compliance Server - Detecting Chat to a malicious Site - Detecting UDP scan in flows from an IBM XGS Network Security appliance - Detecting phishing e-mails - Detecting awakening dormant Accounts - Detecting Fraud from a URL with Keyword from a bad IP - Detecting jailbroken iPhones using QFlows - Detecting insider threat - USB inserted and bad website visited

You can enhance the Windows log collection capability by using a publicly available tool called System Monitor (Sysmon). In combination with QRadar SIEM you can now process much more detailed events to protect your deployment from malicious attacks.

This course contains the following video lessons:

  • Sysmon Introduction 
  • Use Case 1 - Malicious File Injection and Execution 
  • Use Case 2 - In memory attack 
  • Use Case 3 - Base64 encoded data obfuscation 
  • Use Case 4 - Hiding behind a common Windows service process 
  • Use Case 5 - Malicious file injection using encrypted HTTPS 
  • Use Case 6 - Detecting Other Libraries
  • Use Case 7 - Privilege Escalation Detection
  • Use Case 8 - More Privilege Escalation Detection
  • Use Case 9 - Even More Privilege Escalation Detection
  • Use Case 10 - Creating an Admin Account
  • Use Case 11 - Detecting Name Pipe Impersonation
  • Use Case 12 - Detecting Mimikatz
  • Use Case 13 - Sysmon Lateral Movement Detection, Example One
  • Use Case 14 - Sysmon Lateral Movement Detection, Example Two
  • Use Case 15 - Sysmon Lateral Movement Detection, Example Three
  • Use Case 16 - Sysmon Detecting BadRabbit
  • Use Case 17 - Sysmon and Watson chasing BadRabbit

To properly understand the capabilities of QRadar SIEM beyond the basic concepts it is important to learn about Assets as well as Domain Segmentation and Multi Tenancy - Introduction to Assets (~ 4 min) - Assets in Detail (~ 50 min) - Domain Segmentation and Multi Tenancy - How to update the Network Hierarchy to prevent false positive Offenses

This video series introduces you to many basic concepts in QRadar SIEM. The following topics provide you with the foundational skills required to start your journey: 

  • Dashboard Demo
  • Working with Offenses Demo
  • QRadar Events Overview
  • QRadar Flows Overview
  • Rules and Offenses
  • Reports
  • Coalescing
  • Additional QRadar features
  • Quick References

Two major capabilities of QRadar SIEM are to integrate with many other solutions and platforms, and to provide an API platform that can be utilized to build powerful extensions. 

In this video series we focus on the QRadar extension capabilities. We address the following topics: 

  • QRadar App Exchange Foundations
  • QRadar App Development and Troubleshooting (OpenMic)
  • Installation and configuration of the Incident Overview App
  • Configuration of the X-Force Threat Intelligence feed

Every QRadar SIEM Analyst has to master basic investigations skills. In this video series you learn about the following topics: 

  • Using flexible Searches to narrow down your investigations 
  • Finding Anomalies
  • Monitoring internal Log Sources

When working with custom QRadar Log Sources, you often have to deal with collected information that falls outside the standard normalized data, and this data might be considered important. The Custom Properties are a way to collect this information and use it for your ongoing for your investigations.

QRadar administration encompasses many operational tasks. In this video series you can learn more about the following topics:

  • Installation and Upgrade Management  
  • High Availability
  • System Configuration
  • Assets
  • Data Sources 
  • Plug-Ins
  • LDAP Authentication Group Based 
  • Authorized Services 


This IBM Support Open Mic video covers topics around QRadar software updates and a best practice admin checklist.

  • Before you begin 
  • Patch and upgrade checklist 
  • Firmware 
  • Troubleshooting
  • Reference

This video series provides insight to troubleshooting activities for your IBM QRadar deployment.

  • System Notifications and Error Messages (OpenMic)
  • Understanding and troubleshooting IO errors when searching in QRadar
  • How to use tcpdump for troubleshooting in QRadar
  • Collecting QRadar System Logs
  • QRadar Dynamic Systems Analysis

The QRadar SIEM Troubleshooting Tools course contains the following videos:

  • The QRadar SIEM Troubleshooting Tools: Introduction to Log Files Part 1 and Part 2 provides an overview of the various log files available and when to use the each log file for troubleshooting.
  • The QRadar SIEM Troubleshooting Tools: get_logs shows you how to collect logs for troubleshooting. It also details how to use some of the logs in troubleshooting QRadar issues

IBM QRadar needs to provide precise information about captured log events and network flows that have been collected within your network. It can only do that sufficiently after you provided enough contextual information about your network hierarchy and assets. 

This video series describes how to properly tune the following networking aspects:

  • Introduction to QRadar and Tuning
  • Domain Management
  • Network Hierarchy Basics
  • Structuring your Network Hierarchy
  • Keeping the Network Hierarchy Updated

IBM QRadar needs to provide precise information about captured log events and network flows that have been collected within your network. It can only do that sufficiently after you provided enough contextual information about your assets, rules, and how to handle false positives. 

This video series describes how to properly tune the following aspects:

  • Server Discovery and Host Definition
  • The Basics of Rules and Building Blocks
  • Content Packs and the QRadar Assistant App
  • SIEM Tuning Report
  • False Positive Tuning

In this video, a panel of IBM QRadar experts talk about tuning QRadar, focusing on the following:

  • Network hierarchy
  • Host definition building blocks and reference data
  • Server discovery
  • QRadar content extensions
  • Tuning methodology
  • False positive rules

This video provides an overview of the QRadar UBA application architecture. You learn about UBA concepts, such as the senseValue variable, risk scores, and the IBM Sense DSM. The video also shows how QRadar rules are connected to UBA, and how to access the UBA docker container and application logs.



This video series explains the installation and configuration of QRadar User Behavior Analytics (UBA), as well as the Reference Data Import and Machine Learning apps. The last video covers the TLS setup between the Reference Data Import app and the LDAP Directory Server.



In this video, Jose Bravo demonstrates how to use QRadar Vulnerability Manager to prioritize vulnerability remediation work in a typical enterprise.

In this QRadar WinCollect Troubleshooting Open Mic video, you will learn about the following topics:

  • About WinCollect
  • Managed vs standalone deployment
  • Troubleshooting tuning issues 
  • Error messages 
  • General WinCollect troubleshooting 
  • Troubleshooting with IBM Support 
  • Q&A
This Open Mic session was recorded on 21 September 2018.

In this QRadar Open Mic you learn about domains and tenants, and how these concepts are implemented and used. You also hear about tips and other helpful information for QRadar administrators.

The Fictional Insurance Company is planning to deploy a centralized Security Intelligence solution that can tie in with many of their IT infrastructure components.

Here, they are investigating the topic of vulnerability management and learn about IBM QRadar Vulnerability Manager (QVM).

James, an IBM Security Intelligence Architect, meets with Kate, the CISO of The Insurance Company, to explain to her the fundamentals behind an enterprise vulnerability management program.

James explains that vulnerability management is part of a continuous enterprise IT security risk process. He focuses on vulnerabilities in an IT context and takes a close look at the security intelligence timeline. In the context of an overall IT Risk Management program he illustrates environmental influence factors. Finally, he demonstrates how vulnerabilities are ranked and filtered using IBM QRadar Vulnerability Manager.

The Fictional Insurance Company is planning to deploy a centralized Security Intelligence solution that can tie in with many of their IT infrastructure components.

Here, their Lead IT Security Architect is investigating the topic of vulnerability damage potential and risk scoring.

James, an IBM Security Intelligence Architect, meets with Paul, the Lead IT Security Architect of The Insurance Company, to investigate the metrics behind the Common Vulnerability Scoring System and to describe, how The Insurance Company can use QVM to rank vulnerabilities inside their organization, so that their security analysts can focus on the most important assets first. 

The Fictional Insurance Company is planning to deploy a centralized Security Intelligence solution that can tie in with many of their IT infrastructure components.

James, an IBM Security Intelligence Architect, meets with Paul, the Lead IT Security Architect of the Insurance Company, and Julie, the SOC Lead Analyst, to illustrate the purpose and core capabilities of QRadar Vulnerability Manager, including scan and vulnerability management.

The Fictional Insurance Company is planning to deploy a centralized Security intelligence solution that can tie in with many of their IT infrastructure components.


James, an IBM Security Intelligence Architect, meets with Paul, the Lead IT Security Architect of the Insurance Company, to investigate the component and deployment architecture of QRadar Vulnerability Manager. This information will help Paul to better plan the necessary distributed QVM deployment for his organization.

In this video, Adam Frank and Robert McGinley from the QRadar team deliver the Open Mic LIVE at the 2018 Think conference, which focuses on sizing and scoping your QRadar SIEM deployment.

Artificial intelligence (AI) is changing the future of cybersecurity. Security professionals need to mine not only structured information but also unstructured data, including human-generated content. Artificial intelligence enables IT teams to reason, learn and provide a context in real time beyond simple analytics patterns.

Armed with this collective insight, security analysts can respond to threats with increased speed, accuracy and confidence.

Mark Brosnan, Mary O’Brien, Anthony O’Callaghan and Ronan Murphy discuss how to stay ahead of the game in today’s rapidly evolving landscape.

This Panel Discussion about "Strengthening Security With Cognitive Analytics And Intelligent Integration" has been recorded at the Zero Day Con 2017, and it is reproduced here with the permission of ZDC, February 2018.

The General Data Protection Regulation requires organizations to provide transparency about stored user data and to adhere to requests to remove all user data from their IT systems.

This video shows how QRadar UBA version 2.7 and later addresses these GDPR compliance requirements. We examine what user data is collected, and we demonstrate how to remove individual user data from UBA and stop tracking that user.


Learn about Cloud Extender setup tips, common errors in Cloud Extender configuration, best practices for ongoing maintenance and health alerts, and more. Use the bookmarks to access the following topics:

  • Introduction
  • Overview and agenda
  • What is the Cloud Extender and how does it work?
  • Installation prerequisites
  • Installing and configuring the Cloud Extender
  • Common errors and troubleshooting tips
  • Q&A

In this video, you will learn to tune the User Behavior Analytics (UBA) settings to improve the UBA application behavior and performance.

This video series depicts the following specific UBA use cases:

  • QRadar Custom Offenses contributing to UBA Risk Score
  • UBA discovers the launching of restricted programs

  • Overview: This video demonstrates new features of the UBA 2.5 application. There are more robust search capabilities around QRadar events relevant to UBA in a new Event Viewer. There is also a new Help and Settings page.

  • Objectives:

    • Learn about the Event Viewer feature

    • Learn about the new Help and Support page

  • Course revision 1.0

License keys entitle you to specific IBM QRadar products, and control the event and flow capacity for your QRadar deployment. You can add licenses to your deployment to activate other QRadar products, such as QRadar Vulnerability and Risk Manager. After you apply the license keys to QRadar, redistribute the EPS and FPM rates to ensure that each of the managed hosts is allocated enough capacity to handle the average volume of network traffic.

In this video, you learn about the features of managing licenses in QRadar SIEM.

Each event and flow is a record of an activity in you IT environment. For some events, and all flows, this activity includes a network connection. Many rules need to test, if this network connection is approved in your organization. The rules do this by testing whether the event or flow has been tagged by building blocks with names beginning with BB:HostDefinition and BB:HostReference. Their purpose is to signal QRadar SIEM, which network connections are approved in your organization. In this course, you learn how to approve network connections using these building blocks.



QRadar Vulnerability Manager has a mapping between IPS signatures and vulnerabilities which protects or detects attacks from multiple major IPS vendors. Data is collected on a regular basis gets updated via the auto update process.

Every organization must see and control the mobile devices entering their enterprise, whether they are provided by the company or part of a Bring Your Own Device (BYOD) program. IBM MaaS360 with WatsonTM provides one uniform platform you use to manage your devices, content, and apps. This course introduces administrators to some of the first tasks needed to implement MaaS360 such as integrate with Apple programs, manage android devices, build an enterprise app catalog, and assign corporate polices to devices and users.

This Open Mic session reviews what's new with MaaS360, including the new Portal UI, the new Settings menu, cognitive policies, Watson Insights, and more. You also get a sneak peek at what's ahead for the rest of 2018, including details about what's included in the Cloud 10.69 elevation.

In this set of videos, we introduce the powerful capabilities of IBM QRadar SIEM.

  • The first video depicts how data is ingested into the QRadar environment by collecting log information, network flow data, and vulnerability information. You learn about the asset model, and how the QRadar rules are used to create actionable offenses. In addition, the video explains the integration with IBM BigFix, as well as QRadar Risk and Vulnerability Manager.
  • The second video starts off by explaining the concepts of QRadar Reference Sets and how to use them. It then takes a look at the forensic capabilities, and briefly introduces the deployment architecture.
  • The third video focuses on integration capabilities between QRadar and IBM BigFix, IBM Guardium, network intrusion prevention systems, IBM Trusteer, IBM Identity Manager, and IBM mainframe SMF records,
  • After a brief recap of the QRadar fundamentals, the fourth video explains many of the new capabilities that have been recently added to QRadar. These include the new appliances QRadar Network Insights, the Data Node, and the App Node. It then provides an overview of the QRadar API and the App Exchange, and takes a closer look at some of the available app extensions, including the BigFix App, User Behavior Analytics, Sysmon integration, and the QRadar Advisor with Watson. Finally, it introduces the new DSM Editor.
  • Collecting and investigating network flows is one of the outstanding QRadar capabilities. The final video explains how QRadar approaches network flows, and how the security analysts benefit from this in their daily investigations.

In this video, Jose Bravo explains why it makes sense to use QRadar Vulnerability Manager although many 3rd party vulnerability scanners are already available today. Unique integration and reporting capabilities make QVM an outstanding solution to prioritize remediation and catch important vulnerabilities that others cannot detect.